12 Hour Supervisor Course:

The Ins and Outs of Effective and Engaging Supervision

Meets Maryland Board of Social Work Examiners 12 hour supervisor course requirement!

What are the skills you need to not only become a supervisor, but to enhance and encourage your supervisees? On Day 1 of this two day supervision course Dr. Pamela Love Manning will cover important aspects of administrative supervision for effective service delivery.  Attendees will learn about the importance of clear roles and boundaries, techniques for effective communication across generations, emotional intelligence, and best practices for enhancing the professional functioning of supervisees.

The second day of the training will be taught by Dr. Maxwell Manning and will cover models of practice intervention, contracting with your supervisee, providing case review, and structuring documentation. Attendees will learn about developing an effective supervisor-supervisee relationship, how to provide coaching and mentoring, addressing safety issues, and engaging clients for effective therapeutic relationships. Reviewing pertinent case review issues and documenting important psychosocial issues including appropriate intervention responses will also be covered. Finally, participants will learn about liability, ethics and the challenges of distant and group supervision.



Date: Thurs & Fri, April 22 & 23, 2021

Time: Sign-In: 8:30am EST – Workshop: 9:00am EST-4:30pm EST

Location: Online, real-time, interactive via Zoom– Attendees will receive Category 1 CEU credits for attending this interactive webinar.

Cost: $315 early registration through March 31, 2021

   $340 after March 31, 2021

  $290 Group Registration for groups of 3 or more

Presenters: Pamela Love Manning, PhD., MSW, MBA Candidate & Maxwell C. Manning, LCSW-C

CEU Credits: 12 Category I CEUs – Workshop meets 2-day supervisor course requirements in Maryland through the Maryland Board of Social Work. See below for Credit Information


Dr. Pamela Love Manning has extensive experience providing leadership consulting and training in Maryland and D.C. Dr. Love Manning has over 20 years of experience as a trainer and educator. She has taught social work courses at universities in Maryland and in a virtual academic program in California. She has also taught psychology and family studies courses. She is the founder of DP Love Enterprises which offers personal and professional development training, coaching, and personal development products. Dr. Love Manning holds an MSW and Ph.D. in Social Work.


Dr. Maxwell Manning is a Licensed Clinical Social Worker with over 30 years of experience providing direct services to individuals, families, and groups in New York, D.C., Maryland, and numerous cities throughout the country. He has also taught social work courses at universities in Maryland and D.C. Dr. Manning is the CEO of the Institute for Human and Business Development and provides clinical services, executive and life coaching, training, and consultation to human services organizations and businesses. Dr. Manning holds an MSW and Ph.D. in Social Work.


Click on agenda to view full size


Click on agenda to view full size

CEU Credit Info


All attendees receive Maryland and DC Social Work CEU credits. These credits are accepted for:

  • Maryland Licensed Professional Counselors
  • Maryland Social Workers
  • Maryland Psychologists
  • Maryland Substance Abuse Counselors
  • Maryland Marriage and Family Therapists
  • Maryland Residential Child Care Professionals
  • DC Social Workers
  • DC Licensed Professional Counselors
  • Virginia Social Workers
  • West Virginia Social Workers
  • New Jersey Social Workers
  • Alabama Social Workers
  • Don't see your licensure listed here? Contact your licensing board and ask if they accept Maryland or DC Social Work approved credits. Many states automatically accept credits approved by another state licensing board.

Maryland CEU Institute/Optimal Life Solutions, LLC is an approved sponsor of the Maryland Board of Social Work Examiners (under the Department of Health and Mental Hygiene) for continuing education credits (Category 1 CEUs). Our workshops are also approved for credit through the DC Board of Social Work.  For more information please visit our FAQ page.


  • To understand the role and functions of supervisors as gatekeepers to the social work profession from an administrative perspective.
  • To discuss the importance of clear roles and boundaries in the supervisory relationship.
  • To identify strategies for effective communication and conflict resolution when diversity (i.e. generational differences, gender, culture, etc.) negatively impacts work productivity and interpersonal relationships.
  • To discuss the impact of emotional intelligence on productivity, staff retention, morale, and the organizational culture and climate.
  • To learn how supervision enhances the professional functioning of supervisees.


  • To identify a range of appropriate and evidenced based interventions.
  • To explore safety issues and how to minimize risk concerns
  • To be able to describe the difference between mentoring and coaching
  • To establish an effective supervisor-supervisee relationship
  • To learn about contracting, case review and group supervision in accordance with regulations and organizational policies.
  • To be educated about liability issues and documentation.

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